We hear this word a lot these days—branding. It seems so commonplace, so simple, so easy for anyone to understand. That’s true, but with one important caveat: people fall into two categories—those who consume and interact with brands from this perspective, and, on the other hand, those who build brands (who, in turn, fall into several categories).
The latter have a very difficult role, but one that is equally rewarding. They must understand the organization, look deep into its core (its people), and, through this process known as branding, bring to life a positive image that will take root in the public’s mind.
The branding process works well if the branding agency has the right tools to help the organization define itself, identify its shared values, common goals, and resonant elements.
The branding process is a journey of self-discovery and self-definition in which the agency acts as a facilitator, helping the organization lay the groundwork for a stronger, more coherent image. This image exists exclusively in the public’s mind and cannot be directly influenced. Here, too, a set of strategic and tactical elements is needed to shape it in a positive way.