AI agents or How to turn WhatsApp conversations into revenue?
Conversations are easier to manage now, with AI
What if there was someone in your team who could respond quickly, clearly, and intelligently to all the requests you receive? Including those on WhatsApp. And also those on Facebook Messenger, TikTok, and even other networks. They would do this both day and night, using the most advanced AI tools while strictly following the guidelines you set.
Or what if you could send a WhatsApp message to your entire database — thus managing to communicate quickly and effectively your newest promotion or, even more, qualifying the leads you already have in your database.
And one more thing, what if all this worked with CRM integration, whether it’s HubSpot or Salesforce!?
Everything you read above is possible today through Respond.io offered by Toud
If you run a local business (e.g., fast food, retail, services, clinic, etc.), Respond.io brings you a set of clear and measurable benefits. Here are the top 7:
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Conversational AI agents (24/7)
They respond quickly, clearly, and intelligently on WhatsApp, Facebook Messenger, Instagram DM, web chat, etc., using the rules and information approved by you; they can qualify leads, collect data, and hand off to a colleague when needed → shorter response time, higher satisfaction. -
Fast response and 24/7 automations
You can set up automated messages for frequently asked questions (opening hours, location, menu, prices, reservations) → the customer gets an immediate answer, even when you’re not available. -
Centralization of all communication channels
WhatsApp, Facebook Messenger, Instagram DM, Google Business Messages, SMS, web chat – all in one platform → no more lost messages and faster responses. -
More local sales
Messages turn into conversations that directly lead to orders (e.g.: a customer writes on WhatsApp → receives the menu → places the order). The path from interest to purchase becomes shorter. -
Increased customer loyalty
You have the conversation history → you know the customer’s preferences and can personalize offers (“Shall we send you your favorite menu again today?”). -
Messaging-based marketing campaigns
You can send offers, updates, vouchers directly on WhatsApp or SMS – channels where the open rate is much higher than email. -
Integration with CRM and other tools
Connect contacts to HubSpot, Google Sheets, Shopify, etc. → you know exactly how many new customers you bring, how many orders come through messaging, and you can track conversions.
About Respond.io
Respond.io is an all-in-one business messaging platform that consolidates your customer conversations from WhatsApp, Facebook/Instagram DMs, Google Business Messages, SMS, web chat, Telegram, Viber, WeChat, and more, allowing you to respond quickly, automate, and measure results.
In short – what does it do:
- AI agents for all communication channels
- Unified inbox for all channels + mobile app, so the team can see the full history and work more efficiently.
- Automations & Workflows/bots for instant replies (FAQ, opening hours, order status) and routing conversations to the right person.
- Messaging campaigns (e.g., promotions on WhatsApp/SMS) and conversion tracking tools.
- CRM & API integration (HubSpot, etc.) for contact synchronization and triggering workflows.
- WhatsApp Business API and other official channels, connected directly from the platform.
Who is it useful for:
For both B2B and B2C businesses: Stores/retail, restaurants, clinics/local services, e-commerce, customer support — anyone receiving many messages across multiple channels and wanting to turn them into sales and greater satisfaction.
Pricing (indicative):
Starter, Growth, Advanced, and Enterprise plans, with a free trial; pricing is based on “Monthly Active Contacts” (you only pay for the contacts you interact with during that month). Prices starting from 79 USD per month.